Tagged as Best Practice , Digital Strategy
Understand why mobile checkouts are underperforming and what can be done to set the best practice foundation to drive sales
Latest Articles
Greg Randall is a global thought leader and published author on the Digital/eCommerce best practice, customer experience design and digital strategy.
Below are the most recent articles written by Greg...
Tagged as COVID Retail , Digital Strategy
Understand the roles technology should be taking to enrich retail, and how selecting technology needs to be approached
Tagged as Best Practice , Digital Strategy
Learn how businesses can activate change in their online channel to reduce the impacts of business weaknesses
Tagged as COVID Retail , Customer Experience Design , Digital Strategy
But will these “first-timers” continue to buy online?
Tagged as COVID Retail , Digital Strategy
The NEW reality all businesses need to face is a “Plan B” life with COVID and need to prepare for years of shutdowns.
Tagged as Customer Experience Design , SEO
Retailers fall into a trap of setting something up and forgetting about it - when the right approach is to review and enhance
Tagged as COVID Retail , Customer Experience Design , Digital Strategy , SEO
Google has done it!
Tagged as Best Practice , COVID Retail , Data Driven Decision Making
Understand what retailers should be measuring so they have comfort this advertising medium is adding wider strategic value
Tagged as Best Practice , Customer Experience Design , Digital Strategy , Ecommerce
What does this mean for retailers who have a blinded dependency on print catalogues?
Tagged as COVID Retail , Customer Experience Design , Digital Strategy , Ecommerce
After auditing the predictions from the top 10 research organisations in the world, Forrester got it right.