Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
What business leaders get wrong with online retail experience design, understanding the 4C's of true digital beauty
Latest Articles
Greg Randall, Founder of Comma Consulting, is a published author on eCommerce best practices and has written hundreds of articles to educate the business community.
Below are the most recent articles written by Greg...
Tagged as AI eCommerce , Digital Strategy , eCommerce Consulting
Connecting Personalised Experiences, Service, Engagement, Loyalty, and Feedback to the Customer Lifecycle
Tagged as AI eCommerce , Data Driven Decision Making , Digital Strategy , eCommerce Consulting
Success Drivers in Modern eCommerce Business Models
The online retail and B2B landscape are set to undergo more change in 2026. Learn how this will affect you!
Tagged as AI eCommerce , Best Practice , Digital Strategy , eCommerce Consulting
Preparing product data for sale in ChatGPT and all LLMs demand a precise, data-driven approach. Learn more.
Tagged as Digital Strategy , eCommerce Consulting , UX Design
The Strategic Importance of Customer Experience Journey Mapping
Tagged as AI eCommerce , Digital Strategy , Digital Transformation , eCommerce Consulting
The importance of structuring product relationships for LLMs to align with how consumers reason.
Tagged as AI eCommerce , Digital Strategy , Digital Transformation , eCommerce Consulting
Greg Randall, founder of Comma Consulting has created the NEW 3 C's of Product Master Data. Learn more.
Tagged as Digital Strategy , eCommerce Consulting , eCommerce Conversion Rate Optimisation
Retailers should consider size guide content creation as part of their conversion rate optimisation strategy.
Tagged as Customer Service , Digital Strategy , eCommerce Conversion Rate Optimisation
When retailers offer and implement flexible, customer-friendly returns policies, their online sales grow!