The online retail and B2B landscape are set to undergo more change in 2026. Learn how this will affect you!
Latest Articles
Greg Randall is a global thought leader and published author on eCommerce best practices, UX Design, and digital transformation.
Below are the most recent articles written by Greg...
Tagged as AI eCommerce , Best Practice , Digital Strategy , eCommerce Consulting
Preparing product data for sale in ChatGPT and all LLMs demand a precise, data-driven approach. Learn more.
Tagged as Digital Strategy , eCommerce Consulting , UX Design
The Strategic Importance of Customer Experience Journey Mapping
Tagged as AI eCommerce , Digital Strategy , Digital Transformation , eCommerce Consulting
The importance of structuring product relationships for LLMs to align with how consumers reason.
Tagged as AI eCommerce , Digital Strategy , Digital Transformation , eCommerce Consulting
Greg Randall, founder of Comma Consulting has created the NEW 3 C's of Product Master Data. Learn more.
Tagged as Digital Strategy , eCommerce Consulting , eCommerce Conversion Rate Optimisation
Retailers should consider size guide content creation as part of their conversion rate optimisation strategy.
Tagged as Customer Service , Digital Strategy , eCommerce Conversion Rate Optimisation
When retailers offer and implement flexible, customer-friendly returns policies, their online sales grow!
Tagged as Best Practice , eCommerce Conversion Rate Optimisation , UX Design
To create intuitive, seamless online shopping journeys, the small things still make a significant impact on consumers.
Tagged as Best Practice , eCommerce Consulting , eCommerce Conversion Rate Optimisation , UX Design
Retailers are suffering from the same issues in shopping cart bailouts today as they did 10 years ago
Tagged as AI eCommerce , B2B , Best Practice , eCommerce Consulting , SEO
What must Retailers and B2B’s do to be ready for the future of AI Search