AI eCommerce Consulting Services

AI Consulting Services for Retail and B2B eCommerce

Enable Measurable Growth Through Strategic AI Adoption

Greg Randall is an AI eCommerce Consultant who offers AI-specific consulting services to the business community, designed to introduce AI tools to their eCommerce channels.

The business community is seeking AI-specific strategic advice, hands-on implementation of AI solutions, effective AI personalisation systems, and seamless integration between AI tools and existing platforms.

This is achieved through a planned incremental approach—starting with AI low-hanging fruit solutions and gradually scaling these initiatives as the business becomes more ready. This method reduces risk and enables retailers to adopt new technologies at a manageable pace.

Greg focuses on the following key outcomes of AI eCommerce consulting services:

Increased conversion rates
Higher customer lifetime value
Reduced customer churn
Improved operational efficiency
Strengthened customer loyalty through personalisation and automation

The AI eCommerce consulting services are customised to meet the unique needs of each business; however, below are four of the most requested.

Ready to Grow? Let's Go! Contact Greg Now!

Most Requested AI eCommerce Consulting Services

”Working with the best, gives you the best”

There are numerous ways to approach introducing AI tools into online retail and B2B channels.

The summary below are the top AI consulting services the business community has been requesting over the last five years.

#1. AI Driven Personalisation

Activating personalisation experiences through the use of AI tools is the most sought-after service.

Retailers and B2B's are eager to implement AI-driven systems that dynamically produce highly relevant product and content recommendations to drive a higher rate of online buying.

This method of leveraging AI is considered the "low-hanging fruit" in eCommerce.

There is a high volume of proven AI tools that can have an immediate impact on online retail performance.

#2. AI Strategic Planning and Readiness

Greg works with the business to define clear, specific objectives for AI adoption, such as improving conversion rates, automating customer retention and/or scaling customer support.

This helps clarify the short-term priorities and the AI adoption roadmap.

Included in this process is the review and assessment of a company’s internal data and supporting business systems to determine their readiness for AI integration.

This data-driven health check influences the short-term priorities.

#3. AI Vendor and Platform Selection

Selecting the right AI tools and technical partners is critical.

Due to the importance of selecting the right tools and vendors, businesses have a fiduciary responsibility to conduct a best practice RFP (vendor selection) process for AI solutions.

There is a science to running a technology selection process, and Greg Randall is a specialist in this subject matter.

This ensures businesses invest in solutions that deliver value in the short, medium and long term.

#4. AI Integration and Implementation Support

A vital part of Greg's AI eCommerce consulting service offering is his ability to roll up his sleeves and collaborate with technical teams to bring the AI tools to life.

The success of AI tools has numerous dependencies, making implementation a crucial factor in achieving business success.

Greg has 20 years of experience in implementing complex technology systems solutions.

A key component of implementing an AI tool is ensuring that the AI solution is connected to and interacting with clean business data.

What Sets Greg Randall Apart as an AI eCommerce Consultant

Greg Randall is the go-to AI eCommerce consultant for the following reasons...

Greg has been involved in AI systems for the last 15 years.
Greg has 25 years of experience in eCommerce and knows how AI tools need to intermingle with eCommerce channels.
Greg knows consumer behaviours and how to leverage AI to drive online buying.
Greg is a specialist in eCommerce best practices.

Point 4 is significant; research has proven when AI tools are embedded in an eCommerce best practice foundation, these tools perform better. You can click here to read this research.