Managing a high volume of projects is not hard. What IS hard is leading projects and ensuring the integrity of the plan.
An interview with Greg Randall on "The barriers to small/medium businesses delivering online personalised experiences"
A business student interviewed Greg Randall on the barriers to create personalised experiences in small to medium businesses.
Read this article to see how Greg Randall lead the digital transformation of Swanndri, an iconic 100 year old kiwi brand.
This article talks high level about the impacts Greg Randall made to this large well known kiwi brand
This article showcases the webinar presentation I did with Power Retail Australia on the best practice homepage.
This article pulls together research to assist international retailers understand the retail dynamic of Australia.
A UK report has found 60% of 25 to 34 year olds who are online prefer to speak to retailers via chat technology.
The research team from Econsultancy recently asked me if CRO services are still relevant. This article is my response...
Retailers here the "Customer Experience Design" buzzword, but what does the process look like? This article spells it out.