Tagged as eCommerce Consulting , UX Design
Searches for products/services that include the word “best” has outpaced searches where the word “cheap” is being used
Latest Articles
Tagged as Digital Strategy , eCommerce Consulting
A common issue with organisations is the absence of a leader who is accountable for the performance of the digital channel.
Tagged as Digital Strategy , eCommerce Consulting , UX Design
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged as UX Design
Organisations invest heavily in content strategies, creating content to assist in information gathering and online buying
Tagged as Best Practice
Power Retail asked Greg to critique beauty retailers on how they are performing in the context of eCommerce best practice.
Tagged as Data Driven Decision Making , Digital Strategy
How big of a problem is ad blockers and its effects on Google Analytics tracking behavioural data?
Tagged as B2B , Digital Strategy , eCommerce Consulting , UX Design
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Tagged as Digital Strategy , UX Design
Speaking to customers does not work, what works is listening to customers
Tagged as Customer Service , UX Design
55% of emotions are expressed nonverbally! So why is this important to retailers?
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?