Tagged as Customer Service , Digital Strategy , eCommerce Consulting , UX Design
It’s official, the world has changed, read this comprehensive research defining what the future of retail needs to look like
Latest Articles
Tagged as Customer Service , eCommerce Consulting , UX Design
A great quick story about how I helped to make my client's customers happier
Tagged as Best Practice , SEO , UX Design
Learn more about what retailers need to do to drive more reviews to the site and improve engagement
Tagged as Digital Strategy , Digital Transformation , eCommerce Consulting , UX Design
Fast Fashion is in turmoil as a result of the new COVID Consumer and the dissemination of supply chains
Tagged as eCommerce Consulting , UX Design
Searches for products/services that include the word “best” has outpaced searches where the word “cheap” is being used
Tagged as Digital Strategy , eCommerce Consulting
A common issue with organisations is the absence of a leader who is accountable for the performance of the digital channel.
Tagged as Digital Strategy , eCommerce Consulting , UX Design
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged as eCommerce Conversion Rate Optimisation , UX Design
Organisations invest heavily in content strategies, creating content to assist in information gathering and online buying
Tagged as Best Practice
Power Retail asked Greg to critique beauty retailers on how they are performing in the context of eCommerce best practice.
Tagged as Data Driven Decision Making , Digital Strategy
How big of a problem is ad blockers and its effects on Google Analytics tracking behavioural data?