Tagged as Data Driven Decision Making , Digital Strategy , Digital Transformation
Listening to the data and the people on the coalface are the key sources to shape the future of any business
Latest Articles
Tagged as Best Practice , Digital Strategy
Why is the RFP process important and how can it be used to ensure the right eCommerce technology is selected
Tagged as Data Driven Decision Making , Digital Strategy
Having access to first party data is a good thing but Big Data continues to have a negative connotation. Let’s look at why.
Tagged as Data Driven Decision Making , eCommerce Conversion Rate Optimisation , UX Design
This is essential for all Businesses who want to leverage the online channel to drive growth.
Tagged as Best Practice , Digital Transformation , eCommerce Consulting
Why is it always a single person in charge of a large replatform project when it requires multiple "brains" to execute?
Tagged as Data Driven Decision Making , Digital Strategy , eCommerce Consulting
The human body and retail businesses are intricate machines, and both react similarly to pain. Learn why this is dangerous.
Tagged as Best Practice , Digital Strategy , eCommerce Consulting
Change management is always part of an eCommerce evolution because the business must evolve at the same pace.
Tagged as Digital Strategy , Digital Transformation , eCommerce Consulting , UX Design
What is a marketplace, why are retailers trying to create one, and should this be part of their strategic future
Tagged as Best Practice , Data Driven Decision Making , Digital Transformation , eCommerce Consulting
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
A Layer Cake analogy illustrates how Customer Experience Design is more than visual design - its a multi-layer function