How big of a problem is ad blockers and its effects on Google Analytics tracking behavioural data?
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Speaking to customers does not work, what works is listening to customers
55% of emotions are expressed nonverbally! So why is this important to retailers?
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?
It comes down to the DNA of a busienss and how the first set up systems and processes.
Bezos has informed investors $4 billion in profits will be reinvested to prepare the organisation for COVID-19.
Greg Randall featured in Ragtrader Magazine - 'Retailers, here's how you navigate this state of change'
Tagged as Digital Strategy
A concise piece talking about what consumers are expecting of retailers during this time.
As the consumer's needs continue to rapidly change, retailers are seeking predictions of the future.
Tagged as Customer Experience Design
It’s because your mobile checkout experience is poor.