Tagged as Data Driven Decision Making , Digital Strategy
Having access to first party data is a good thing but Big Data continues to have a negative connotation. Let’s look at why.
Latest Articles
Tagged as Data Driven Decision Making , UX Design
This is essential for all Businesses who want to leverage the online channel to drive growth.
Tagged as Best Practice , Digital Transformation , eCommerce Consulting
Why is it always a single person in charge of a large replatform project when it requires multiple "brains" to execute?
Tagged as Data Driven Decision Making , Digital Strategy , eCommerce Consulting
The human body and retail businesses are intricate machines, and both react similarly to pain. Learn why this is dangerous.
Tagged as Best Practice , Digital Strategy , eCommerce Consulting
Change management is always part of an eCommerce evolution because the business must evolve at the same pace.
Tagged as Digital Strategy , Digital Transformation , eCommerce Consulting , UX Design
What is a marketplace, why are retailers trying to create one, and should this be part of their strategic future
Tagged as Best Practice , Data Driven Decision Making , Digital Transformation , eCommerce Consulting
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
A Layer Cake analogy illustrates how Customer Experience Design is more than visual design - its a multi-layer function
Learn how the Customer Experience Design process is identical to building an effective salesperson selling for you 24/7.
Tagged as Customer Service , Digital Strategy , Digital Transformation , eCommerce Consulting
What does a business NEED to look like in order for it to fully leverage the online channel? Learn what this looks like.