A great quick story about how I helped to make my client's customers happier
Learn more about what retailers need to do to drive more reviews to the site and improve engagement
Fast Fashion is in turmoil as a result of the new COVID Consumer and the dissemination of supply chains
Searches for products/services that include the word “best” has outpaced searches where the word “cheap” is being used
A common issue with organisations is the absence of a leader who is accountable for the performance of the digital channel.
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged as Customer Experience Design
Organisations invest heavily in content strategies, creating content to assist in information gathering and online buying
Tagged as Best Practice
Power Retail asked Greg to critique beauty retailers on how they are performing in the context of eCommerce best practice.
How big of a problem is ad blockers and its effects on Google Analytics tracking behavioural data?
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model