Greg is a globally recognised thought leader in customer experience design and eCommerce/Digital best practice. Greg has published five books on this subject matter.
Greg regularly publishes research papers on various topics relating to how businesses need to evolve digitally to survive and thrive. See Greg's most recent articles.
Over the last 20 years, Greg has worked with hundreds of businesses around the world enhancing the performance of their online channel.
Greg has rare skill sets in...
- Analysing data, creating accurate insights and turning this into informed decision making to drive change and business growth.
- Constructing the eCommerce/digital strategic plan to define what the future of a business needs to look like.
- Executing these plans to a high standard to ensure ROI is immediately achieved.