
Consumers know they are being digitally followed, so retailers need to be careful with how they retarget ads
Consumers know they are being digitally followed, so retailers need to be careful with how they retarget ads
Tagged as Customer Experience Design , Digital Strategy
Video is the "content golden child"
Tagged as Customer Experience Design , Data Driven Decision Making , Digital Strategy
Greg presented to audiences on what organisations need to look and behave like in the very near future
Tagged as Customer Experience Design , Digital Strategy
For those who think physical retail is dead, think again
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making
To acquire new customers requires brands to listen to the market, understand needs, and build a solution to that need.
Tagged as Customer Experience Design , Digital Strategy
A great example of taking a physical retail strategy and translating it into the digital context: coupons for grocery
Tagged as Digital Strategy
Executive teams need to look beyond the short sighted views of online cannibalising physical retail and vice versa
Tagged as Customer Experience Design , Data Driven Decision Making
Businesses are under significant pressure to meet evolving consumer demands and need answers
Tagged as Customer Experience Design , Digital Strategy
The data proves influencer strategies can garner views and hype but it does not deliver brand authenticity and sales
Tagged as Digital Strategy , Loyalty
Multichannel customers spend more and buy more often