Just because a retailer is large and well known, does not mean they deliver great online experiences!
Greg Randall is a thought leader on Digital and eCommerce and a published author on this subject matter.
Greg writes for Econsultancy (Europe), and Power Retail (Australia). See all of Greg's articles published by Econsultancy here.
Greg's passion for educating the business community results in him constantly creating new thought leadership content.
Below are the most recent articles written by Greg...
Best Practice Click and Collect - what must happen to deliver an amazing end to end customer experience
If done right, retailers can have as much as 68% of their online orders being picked up in stores
Having too much choice becomes less desirable when rsites do not deliver intuitive methods to refine large volumes of product
Are you concerned Google will apply a penalty if you use duplicate content on your site? If this is you, read on!
KPMG says Jeanswest failed because of "online competition", but audits on online experiences suggest otherwise
A business who can show they solely exist for their target consumer will always win against others who cannot
This article is a list of the top 5 tips organisations should focus on to drive online growth
Tagged as Digital Strategy
Success comes from working directly with my clients and collaborating with incredibly smart and passionate teams of people
Gartner has released research which states 56% of US and UK organisations prefer best of breed solutions
This is a great example of a brand listening to its customers and responding with experiences that align to motivations