Tagged as Customer Service , Service Design
Service design is all about knowing WHEN and WHERE consumers need help and be ready!
Tagged with Customer Service
Here are some articles that we tagged with tag CUSTOMER SERVICE
Tagged as Customer Experience Design , Customer Service , Customer Support
The value in NPS (net promoter scores) isn't in the scores itself, but in what a business does with the scores.
Tagged as Customer Experience , Customer Service
Do you think your organisation is TRULY customer centric? Read this article to find out what customer centricity looks like.
Tagged as Customer Service
Tagged as Customer Service , Digital Strategy , Ecommerce , Omni Channel Retailing , Social Proof
Tagged as Customer Service , Digital Strategy , Ecommerce , Mobile , Omni Channel Retailing
Tagged as Customer Service , Ecommerce , Mobile , Omni Channel Retailing , User Experience
Tagged as Customer Service , Ecommerce , User Experience
Tagged as Customer Service