Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making , Digital Strategy
KPMG says Jeanswest failed because of "online competition", but audits on online experiences suggest otherwise
Tagged with Data Driven Decision Making
Here are some articles that we tagged with tag DATA DRIVEN DECISION MAKING
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making
This article is a list of the top 5 tips organisations should focus on to drive online growth
Tagged as Data Driven Decision Making , Loyalty
What if the item purchased is wrong, how easy is it to return/exchange? Consumers who buy online are faced with risk.
Tagged as Customer Experience Design , Data Driven Decision Making
Google has found 34% of consumers are looking for new gifting ideas
Tagged as Customer Experience Design , Data Driven Decision Making
The consumer tolerance for bad experiences on the small screen continues to drop
Tagged as Customer Experience Design , Data Driven Decision Making , Digital Strategy
The head office entity is in charge of the digital channel and to engage with audiences they do not regularly engage with!
Tagged as Business Transformation , Customer Experience Design , Customer Service , Data Driven Decision Making
Organisations need to become better listeners, and NPS is a great listening device
Tagged as Customer Experience Design , Data Driven Decision Making , Loyalty
8,000 consumers were surveyed to find out what helps the decision-making process when buying online
Tagged as B2B , Data Driven Decision Making , Digital Strategy
Instagram’s removal of “like counts” is negatively influencing the influencers
Tagged as Data Driven Decision Making , Digital Strategy , Loyalty
With new email software comes lots of data - what do businesses need to look at to determine email is working for them?