Greg Randall is the founder and Managing Director of Comma Consulting, recognised as a leading international authority in eCommerce consulting services.
With nearly 25 years of experience, he has established himself as a transformative force for businesses seeking to turn underperforming digital assets into revenue-driving growth engines.
Greg’s commitment to delivering measurable outcomes makes him a trusted partner for organisations aiming to thrive in today’s fast-moving digital/eCommerce economy.
Click here to see Greg's Clients or click here to read some Client testimonials.
Below are a few brief proof points as to why Greg consistently produces success.
It may appear glamorous to work alongside the top brands in the world, but for an eCommerce consultant, it's the opposite.
There is immense pressure to produce results. One wrong step and your relationship with these brands, at this level, is ruined forever.
Greg Randall has maintained strong relationships with world-class brands for over 8 years.
Below are some examples of what happens when you work with Greg...
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Greg collaborated with the world's top eCommerce (UX) user experience design specialists. These are the same people who worked with Amazon USA and many of the world's largest online retailers.
Greg and this elite group collaborated to develop a proven UX Design methodology that is still used today.
Greg has a unique method of analysing customer-centric data to find the issues preventing eCommerce websites from growing in online sales.
This method of data analysis allows for the...
eCommerce strategic planning is a process designed to help you envision what your future state eCommerce channel needs to look like to support and drive business-wide growth.
The eCommerce channel adds value when it aligns to the overall business action plan.
This process builds that cohesive alignment between business strategy and eCommerce strategy.
Every business is on a unique digital transformation journey and faces distinct hurdles, pain points, and blockers to growth.
For this reason, Greg creates custom eCommerce consulting services tailored to your specific needs.
And the first engagement is always low-cost, short-duration, produces quick wins, and drives rapid ROI.
Greg has written and published five books on eCommerce best practices for creating exceptional online experiences (UX).
How does this help Greg's Clients?
While every client has unique hurdles that require tailored solutions, these must be underpinned by eCommerce UX best practices to be effective.
Businesses can leverage an enormous breadth and depth of proven sciences to drive growth.
Over 90% of eCommerce websites underperform due to the absence of best practices.
The first meeting is always complimentary and allows you to explain your current stage in your digital transformation journey.
Once Greg has context for your journey, he can explain how he can help.
Email Greg at greg@commaconsulting.com.au or call on 0477723474.
Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.
Catherine ScheiderGreg unpacked our business requirements and put together a researched, achievable, and bespoke treatment that we were able to implement to success.Bringing a breadth of experience and up-to-date industry insight into his recommendations, Greg represents the consumer-first approach required of a comprehensive UX overhaul. The end result of our project has attracted positive attention from digital leaders of other markets within our global company.
Mickey ImperialiGreg was pivotal in creating a user experience design plan for our B2B clients. Greg considered our strategic needs, our complex customer needs, and the vast technical systems that we need to interact with to deliver meaningful experiences.The experiences Greg created were innovative and exactly what we needed to meet our customer needs. Greg was a pleasure to work with. He listened, took feedback, and worked together to get the right result.
Mel Neilson
