Greg Randall is Comma Consulting and is not just a Consultant; Greg is known internationally as the eCommerce Consultant.
Over the past 25 years, Greg has driven significant revenue growth on eCommerce websites for hundreds of businesses worldwide.
If you are looking for an eCommerce expert who can enhance your website's revenue performance and support your digital transformation journey, you have come to the right place.
Greg will help you evolve from an eCommerce laggard to a Leader.
Click here to see Greg's Clients or click here to read some Client testimonials.
Below are a few brief proof points as to why Greg produces success every time.
Greg collaborated with the world's top eCommerce (UX) user experience design specialists. These are the same people who worked with Amazon USA and many of the world's largest online retailers.
Greg and this elite group collaborated to develop a proven UX Design methodology that is still used today.
Click here to learn more about the UX Design planning service.
Greg has a unique method of analysing customer-centric data to quickly and accurately find the issues preventing eCommerce websites from growing in online sales.
The ability to use first-party data to define the issues is the foundation for producing the right changes.
This method of data analysis allows for the...
This is the Website Audit service (a very popular service). Click here to learn more.
Strategic planning is worthless if it cannot be implemented to a high standard.
Greg specialises in creating the eCommerce strategic plan AND bringing these plans to life. This has stemmed from his experiences in creating and running the first full-service eCommerce agency of its kind.
This hands-on experience gives Greg a deep and rare appreciation for the link between strategic planning, UX design, development principles, project management, and how to leverage eCommerce technologies to drive overall growth.
Click here to learn more about Greg's eCommerce Strategic Planning services.
Greg has extensive experience in the digital transformation of businesses of all sizes and shapes. He has worked with hundreds of businesses and knows how to find answers that create plans, setting the strategic roadmap.
Drawing on his experiences working alongside world elites, Greg has developed a proven eCommerce consulting and planning process that sets businesses on a trajectory of success.
There is nothing templated about this process because each business has different strategies, supply chain dynamics, customer-centric data, and strengths/weaknesses/opportunities/threats.
Every business is on a unique digital transformation journey and faces distinct hurdles, pain points, and blockers to growth.
For this reason, Greg creates custom eCommerce consulting services tailored to your specific needs.
The benefit to this approach is...
1. You will work only with Greg Randall, allowing you to benefit from his 25 years of experience.
2. Greg is agnostic to all eCommerce platforms and has experience leveraging every known eCommerce platform technology to drive growth.
3. The first engagement with Greg is always low-cost, short-duration, produces quick wins, and drives rapid ROI.
Greg has written and published five books on eCommerce best practices for creating exceptional online experiences (UX). This research project, which took five years to complete, required analysing over one billion data sets.
How does this help Greg's Clients?
While every client has unique hurdles that require tailored solutions, these must be underpinned by eCommerce UX best practices to be effective. Businesses can leverage an enormous breadth and depth of proven sciences to drive growth.
Over 90% of eCommerce websites underperform due to the absence of eCommerce best practices.
The first meeting is always complimentary and allows you to explain your current stage in your digital transformation journey.
Once Greg has context for your journey, he can explain how he can help.
Email Greg at greg@commaconsulting.com.au or call on 0477723474.
Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.
Catherine ScheiderGreg unpacked our business requirements and put together a researched, achievable, and bespoke treatment that we were able to implement to success.Bringing a breadth of experience and up-to-date industry insight into his recommendations, Greg represents the consumer-first approach required of a comprehensive UX overhaul. The end result of our project has attracted positive attention from digital leaders of other markets within our global company.
Mickey ImperialiGreg was pivotal in creating a user experience design plan for our B2B clients. Greg considered our strategic needs, our complex customer needs, and the vast technical systems that we need to interact with to deliver meaningful experiences.The experiences Greg created were innovative and exactly what we needed to meet our customer needs. Greg was a pleasure to work with. He listened, took feedback, and worked together to get the right result.
Mel Neilson
