Would you wait in a digital line up?
Tagged with Customer Experience Design
Here are some articles that we tagged with tag CUSTOMER EXPERIENCE DESIGN
What do consumers experience when trying to engage with this retailer on smartphone devices?
Greg Randall, one of only 2 retail experts to take part in Power Retail's "Road Test", a critique on three large Australian retailers
It's an honour to be asked back by Power Retail to conduct an experience design audit on Myer, BCF, and Pet Circle
Just because a retailer is large and well known, does not mean they deliver great online experiences!
Best Practice Click and Collect - what must happen to deliver an amazing end to end customer experience
If done right, retailers can have as much as 68% of their online orders being picked up in stores
Having too much choice becomes less desirable when rsites do not deliver intuitive methods to refine large volumes of product
Are you concerned Google will apply a penalty if you use duplicate content on your site? If this is you, read on!
KPMG says Jeanswest failed because of "online competition", but audits on online experiences suggest otherwise
This article is a list of the top 5 tips organisations should focus on to drive online growth
Gartner has released research which states 56% of US and UK organisations prefer best of breed solutions