Tagged as Customer Experience Design
New research has come from Google that was conducted from November 2018 through to January 2019
Tagged with Customer Experience Design
Here are some articles that we tagged with tag CUSTOMER EXPERIENCE DESIGN
Tagged as B2B , Customer Experience Design
84% of B2B decision-makers agree that increasing digital expectations of customers is the TOP THREAT to their business
Tagged as Best Practice , Customer Experience Design , UX Design
The progress bar is one of the most important elements within the checkout experience, yet so few retailers do it right
Tagged as Customer Experience Design , Customer Service , Digital Strategy
If you want to deliver amazing "Find a physical store" experiences, empower consumers to filter by product ranges
Tagged as Customer Experience Design
This is due to the negative PR relating to the environmental impacts of fast fashion and new retail disruptors
Tagged as Customer Experience Design
There are 6 times more Google searches for that retailer than for ‘amazon’
Tagged as Customer Experience Design
45% of dress searches contain a reference to an event
Tagged as Best Practice , Customer Experience Design , Digital Transformation
Just because a retailer is deemed "successful" does not imply they have nailed the delivery of amazing online experiences
Tagged as Customer Experience Design , Customer Service , Data Driven Decision Making
Over 53% of 1600 companies surveyed use customer satisfaction as an influencer in future decision making
Tagged as Best Practice , Customer Experience Design