Tagged as Digital Strategy , eCommerce Consulting , UX Design
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Here are some articles that we tagged with tag ECOMMERCE CONSULTING
Tagged as Digital Strategy , eCommerce Consulting , UX Design
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged as B2B , Digital Strategy , eCommerce Consulting , UX Design
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?
Tagged as Digital Strategy , eCommerce Consulting , UX Design
Bezos has informed investors $4 billion in profits will be reinvested to prepare the organisation for COVID-19.
Tagged as Customer Service , eCommerce Consulting , UX Design
Grab your physical employees who have been laid off due to COVID-19, and build out your "assisted-support" function.
Tagged as Customer Service , Digital Strategy , eCommerce Consulting , UX Design
Retailers are driving change internally to evolve, but what about the outward focus?
Tagged as Customer Service , eCommerce Consulting , UX Design
Would you wait in a digital line up?
Tagged as Customer Service , eCommerce Consulting , UX Design
43% of consumers find it "reassuring" to hear from brands they "know and trust"
Tagged as Digital Strategy , Digital Transformation , eCommerce Consulting , UX Design
With COVID-19, retailers are closing stores and consumers being told to stay at home. How does a business respond?
Tagged as Digital Strategy , eCommerce Consulting
The approach to offering a huge range of products is an outdated strategy and no longer in line with what consumers want