Tagged as Customer Service , eCommerce Consulting , UX Design
A great quick story about how I helped to make my client's customers happier
Tagged with eCommerce Consulting
Here are some articles that we tagged with tag ECOMMERCE CONSULTING
Tagged as Digital Strategy , Digital Transformation , eCommerce Consulting , UX Design
Fast Fashion is in turmoil as a result of the new COVID Consumer and the dissemination of supply chains
Tagged as eCommerce Consulting , UX Design
Searches for products/services that include the word “best” has outpaced searches where the word “cheap” is being used
Tagged as Digital Strategy , eCommerce Consulting
A common issue with organisations is the absence of a leader who is accountable for the performance of the digital channel.
Tagged as Digital Strategy , eCommerce Consulting , UX Design
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged as B2B , Digital Strategy , eCommerce Consulting , UX Design
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?
Tagged as Digital Strategy , eCommerce Consulting , UX Design
Bezos has informed investors $4 billion in profits will be reinvested to prepare the organisation for COVID-19.
Tagged as Customer Service , eCommerce Consulting , UX Design
Grab your physical employees who have been laid off due to COVID-19, and build out your "assisted-support" function.
Tagged as Customer Service , Digital Strategy , eCommerce Consulting , UX Design
Retailers are driving change internally to evolve, but what about the outward focus?