Tagged as B2B , Digital Strategy , eCommerce Consulting , UX Design
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Tagged with UX Design
Here are some articles that we tagged with tag UX DESIGN
Tagged as Digital Strategy , UX Design
Speaking to customers does not work, what works is listening to customers
Tagged as Customer Service , UX Design
55% of emotions are expressed nonverbally! So why is this important to retailers?
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?
Tagged as Digital Strategy , UX Design
It comes down to the DNA of a busienss and how the first set up systems and processes.
Tagged as Digital Strategy , eCommerce Consulting , UX Design
Bezos has informed investors $4 billion in profits will be reinvested to prepare the organisation for COVID-19.
Tagged as Best Practice , UX Design
It’s because your mobile checkout experience is poor.
Tagged as Customer Service , eCommerce Consulting , UX Design
Grab your physical employees who have been laid off due to COVID-19, and build out your "assisted-support" function.
Tagged as Customer Service , Digital Strategy , eCommerce Consulting , UX Design
Retailers are driving change internally to evolve, but what about the outward focus?
Tagged as Customer Service , eCommerce Consulting , UX Design
Would you wait in a digital line up?