Tagged as Customer Service , eCommerce Consulting , UX Design
A great quick story about how I helped to make my client's customers happier
Tagged with UX Design
Here are some articles that we tagged with tag UX DESIGN
Tagged as Best Practice , SEO , UX Design
Learn more about what retailers need to do to drive more reviews to the site and improve engagement
Tagged as Digital Strategy , Digital Transformation , eCommerce Consulting , UX Design
Fast Fashion is in turmoil as a result of the new COVID Consumer and the dissemination of supply chains
Tagged as eCommerce Consulting , UX Design
Searches for products/services that include the word “best” has outpaced searches where the word “cheap” is being used
Tagged as Digital Strategy , eCommerce Consulting , UX Design
40% of those consumers returning to physical stores are having bad experiences, as a result of COVID-19
Tagged as eCommerce Conversion Rate Optimisation , UX Design
Organisations invest heavily in content strategies, creating content to assist in information gathering and online buying
Tagged as B2B , Digital Strategy , eCommerce Consulting , UX Design
COVID-19 has damaged many business models, but few talk about the sheer chaos it has brought to the B2B model
Tagged as Digital Strategy , eCommerce Conversion Rate Optimisation , UX Design
Speaking to customers does not work, what works is listening to customers
Tagged as Customer Service , eCommerce Conversion Rate Optimisation , UX Design
55% of emotions are expressed nonverbally! So why is this important to retailers?
Tagged as Best Practice , Digital Strategy , eCommerce Consulting , UX Design
Click and Collect has become a valuable service, but what does it need to look like in the Post COVID world?