Tagged as Best Practice , Business Transformation , Customer Experience Design , Digital Strategy
Gartner has released research which states 56% of US and UK organisations prefer best of breed solutions
Tagged with Best Practice
Here are some articles that we tagged with tag BEST PRACTICE
Tagged as Best Practice , Customer Experience Design
The progress bar is one of the most important elements within the checkout experience, yet so few retailers do it right
Tagged as Best Practice , Customer Experience Design
Just because a retailer is deemed "successful" does not imply they have nailed the delivery of amazing online experiences
Tagged as Best Practice
There is a correlation between online growth and the investment in employee training in Digital/eCommerce disciplines
Tagged as Best Practice , Customer Experience Design
Tagged as Best Practice , Digital Strategy
The graphic below represents eCommerce where “pills and surgery” are shortcuts and “lifestyle change” is doing things right
Tagged as Best Practice , Customer Experience Design
It's proven, if done right, a great "returns experience" increases conversion rates
Tagged as Best Practice
Greg's fourth book in a 4-book best practice series is now available for purchase
Tagged as Best Practice
There is a science to being successful in eCommerce and I have created the bible for it!
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making
To acquire new customers requires brands to listen to the market, understand needs, and build a solution to that need.