Tagged as Best Practice , Digital Strategy
The graphic below represents eCommerce where “pills and surgery” are shortcuts and “lifestyle change” is doing things right
Here are some articles that we tagged with tag BEST PRACTICE
Tagged as Best Practice , Digital Strategy
The graphic below represents eCommerce where “pills and surgery” are shortcuts and “lifestyle change” is doing things right
Tagged as Best Practice , Customer Experience Design
It's proven, if done right, a great "returns experience" increases conversion rates
Tagged as Best Practice
Greg's fourth book in a 4-book best practice series is now available for purchase
Tagged as Best Practice
There is a science to being successful in eCommerce and I have created the bible for it!
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making
To acquire new customers requires brands to listen to the market, understand needs, and build a solution to that need.
Tagged as Best Practice , Customer Experience Design
The difference between a UX practice that is sympathetic vs empathetic is the difference between poor and amazing experiences
Tagged as Best Practice , Customer Experience Design
Fitts’s law: “the time to acquire a target is a function of the distance to and size of the target”
Tagged as Best Practice , Digital Strategy
European organisations are starting to move their digital marketing in house - this is a step backwards
Tagged as Best Practice , Customer Experience Design
Just because the press says a retailer is doing something, does not mean it will work for your customer
Tagged as Best Practice , Customer Experience Design
After 20 plus years of creating amazing online experiences, there is a science to how to construct a homepage that works.