Tagged as Customer Experience Design , Data Driven Decision Making , Digital Strategy
Greg presented to audiences on what organisations need to look and behave like in the very near future
Tagged with Customer Experience Design
Here are some articles that we tagged with tag CUSTOMER EXPERIENCE DESIGN
Tagged as Customer Experience Design , Digital Strategy
For those who think physical retail is dead, think again
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making
To acquire new customers requires brands to listen to the market, understand needs, and build a solution to that need.
Tagged as Customer Experience Design , Digital Strategy
A great example of taking a physical retail strategy and translating it into the digital context: coupons for grocery
Tagged as Customer Experience Design , Data Driven Decision Making
Businesses are under significant pressure to meet evolving consumer demands and need answers
Tagged as Best Practice , Customer Experience Design
The difference between a UX practice that is sympathetic vs empathetic is the difference between poor and amazing experiences
Tagged as Customer Experience Design
There is a lot of data showing the impacts of product video content. But the big question is "Why" does it work?
Tagged as Customer Experience Design , Data Driven Decision Making
Trump’s reelection team has campaign strategies wrapped around data gathering, data mining, and personalisation
Tagged as Customer Experience Design
Research has proven teens have poor research skills, low reading levels, and are very impatient
Tagged as Customer Experience Design
Greg Randall was asked by Power Retail to critique some of the top retailers in Australia: for example Bunnings