Tagged as Customer Experience Design , Data Driven Decision Making
A recent article was written on how department stores cannot be saved by data.This is not true, so I responded to the author.
Tagged with Customer Experience Design
Here are some articles that we tagged with tag CUSTOMER EXPERIENCE DESIGN
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making , Digital Strategy
Learn how Greg Randall repairs existing digital channels by fixing the existing technology not replatforming!
Tagged as Best Practice , Customer Experience Design
A business student interviewed Greg Randall on the barriers to create personalised experiences in small to medium businesses.
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making , Digital Transformation
This article talks high level about the impacts Greg Randall made to this large well known kiwi brand
Tagged as Best Practice , Customer Experience Design
This article showcases the webinar presentation I did with Power Retail Australia on the best practice homepage.
Tagged as Best Practice , Customer Experience Design , Digital Strategy
This article pulls together research to assist international retailers understand the retail dynamic of Australia.
Tagged as Customer Experience Design , Digital Strategy
A UK report has found 60% of 25 to 34 year olds who are online prefer to speak to retailers via chat technology.
Tagged as Best Practice , Customer Experience Design , Data Driven Decision Making
Retailers here the "Customer Experience Design" buzzword, but what does the process look like? This article spells it out.
Tagged as Customer Experience Design
Tagged as Customer Experience Design