A client recently asked my advice as to what the future of SEO looks like and she they be listening to SEO Agencies
Tagged with Customer Experience
Here are some articles that we tagged with tag CUSTOMER EXPERIENCE
Retailers will never be able to manually map misspelled search terms to the right product - this can be achieved through AI
The "Sample Strategy" in beauty is becoming more advanced to capitalise on consumer demand.
Greg Randall's second book in a five book series talks about main category pages and how the add value in consumer journeys.
Service Design – how employees, tools, and processes contribute to creating amazing online experiences
Do you think your organisation is TRULY customer centric? Read this article to find out what customer centricity looks like.
Don't under estimate the influence and impact the executive team has on creating amazing online experiences.
A recent article was written on how department stores cannot be saved by data.This is not true, so I responded to the author.
This article pulls together research to assist international retailers understand the retail dynamic of Australia.
A UK report has found 60% of 25 to 34 year olds who are online prefer to speak to retailers via chat technology.