Managing the eCommerce Platform RFP Process

Choose Your eCommerce Platform and Agency with Certainty

Unlock a seamless path to selecting the right eCommerce platform and eCommerce agency for your business. The RFP/RFI service is designed specifically for business leaders, ensuring every step needed to select a new eCommerce Platform and Agency is clear.

About the RFP Process

Using a proven, structured approach, Greg Randall guides you through each stage of the RFP/RFI process. This includes...

Defining your business and technology requirements
Engaging with qualified eCommerce Agencies and Platforms
Evaluating Agency proposals
Facilitating transparent comparisons
Confidently deciding on the right technology and the right teams

You will gain clarity from start to finish, making each decision with purpose and confidence.

Greg Randall's Expertise

Greg Randall becomes your dedicated RFP process facilitator. Your guide through this vendor selection process journey.

Greg is a globally recognised eCommerce expert, allowing you to benefit from over two decades of facilitation experience.

Greg’s reputation assures you are in capable hands with a process facilitator who understands eCommerce technologies and how to align them with your unique business priorities.

Read on to learn more about this valuable process.

Defining Business Needs - Being Strategic

For eCommerce Agencies and eCommerce Platform providers to articulate how they can add value, they need to understand your business needs in the context of...

Your business strategy and future vision
The blockers or pain points preventing your business from reaching your future vision
What does the future state of the eCommerce channel need to look like to remove blockers and enable the business's strategic future
What are the low-hanging fruit priorities that must be activated in a "Phase 1 Replatform Project"

This is why the RFP process is strategic. Only once the above has been outlined and clearly defined can the selection process commence.

Controlling the "Needs" Narrative

Once the business has locked down its needs, it can control how the eCommerce Agencies respond with a solution and pricing.

It is this "Needs' Bible", that precisely guides eCommerce Agencies to produce solutions that add business value.

Without it, eCommerce Agencies will revert to recommending technologies and solutions that match their strengths and what they have available to offer.

By managing the eCommerce Agencies to respond only to needs, the result is an "apples to apples" comparison of the responses of multiple eCommerce agencies.

Greg Randall - Your RFP "Interpreter"

Greg Randall is your "interpreter" in this process and has done this for the last 2.5 decades, knowing exactly how it must run.

Greg understands how eCommerce Platforms must behave to align and complement business strategy and how eCommerce Agencies need to respond to empower Retailers and B2Bs to make the right selection decisions.

While Greg facilitates the RFP process, it's the business leaders who make all the decisions.

What others had to say

"Big reason for our success!"

Greg Randall was a key part of the Farmers digital transformation. Greg provided guidance for myself and the executive team on how to take our retail strategy and translate it to the digital channel. Greg's deep knowledge of digital best practice and how to deliver great online experiences is a big reason for our success.

Rod McDermott
CEO at Farmers Trading Company

"Greg researches issues, articulates a plan and executes with efficiency, making him in a class of his own"

Greg is the ultimate superhero when it comes to understanding the world of e-commerce. His rigorous ability to research the issue, articulate a plan and execute with timeless efficiency makes him in a class of his own.Greg's detailed strategic review empowered the business to implement quick wins and determine a priority list to take our offering to the next level. His professionalism and global experience backed by the data, allowed us to set realistic goals measurable by a solid ROI.

Jeremy Krause
Chief Innovation and Disruption Officer Global Retail Brands

"Greg's data-led approach, references best practice and resulted in a an actionable and comprehensive review"

Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.

Catherine Scheider
Omni Executive Levi's