eCommerce Consulting

eCommerce consulting focuses on the improvement of all eCommerce and business activities supporting the digital channel.

Greg defines where you are currently in your eCommerce/digital conduct in the context of how well or how poorly you treat your customers.

Then a clear picture is articulated around how the digital channel needs to look and behave in order for it to deliver on business strategy.

Once this gap is identified, phases of work are clarified which incrementally closes the gap.

These phases are structured to prioritise and enable all high impact, low complexity work .  This proves the concept and delivers ROI quickly.

Greg Randall wraps best practice around your business strengths and incorporates learnings from your data to build a unique robust strategic direction.

Greg Randall holds no loyalty to a specific eCommerce technologies and to digital agencies who offer digital services (such as SEM).

This is why clients think of Greg as their very own "Digital Bodyguard".

Greg Randall has worked with world-class eCommerce technology solutions and alongside world-class specialists.

Greg knows what good vendor support looks like.

Greg also knows what digital success looks like.