eCommerce Consulting Services

eCommerce Consulting Services

Comma Consulting provides independent eCommerce consulting expertise to help businesses evolve from digital laggard to leader.

Explore the services below to find the expertise most relevant to your business.

eCommerce Strategy Planning

Create a clear eCommerce roadmap defining immediate priorities. Learn More →

USER EXPERIENCE (UX) DESIGN

Design better online retail experiences that improve conversion rates. Learn More →

eCommerce Replatform Consulting​

Have an experienced leader guide the right digital change for your replatform project. Learn More →

eCommerce Conversion Rate Optimisation

Remove customer journey friction to improve online conversion performance. Learn More →

B2B eCommerce Consulting

Our B2B eCommerce channel needs an experienced guide to define the right type of change. Learn More →

Digital Transformation

We need our technology to work harder for our business and our customers. Learn More →

eCommerce Coaching

Get experienced mentoring to make better eCommerce decisions. Learn More →

Agentic eCommerce Consulting

We need to understand how to prepare for AI-powered commerce. Learn More →

Testimonials

Testimonial by Catherine Scheider Omni Executive Levi's

"Greg's data-led approach, references best practice and resulted in a an actionable and comprehensive review"

Greg’s approach to coaching was enhanced by his depth of knowledge in eCommerce. His skill set covers not only frontend applications but also technical functionality. His approach is data-led, references best practice and resulted for our business in an in-depth and comprehensive review, that was highly actionable.

Catherine Scheider
Omni Executive Levi's
Testimonial by Mickey Imperiali Head of eCommerce Krispy Kreme Doughnuts

"Greg put together a researched, achievable, and bespoke treatment that we were able to implement to success"

Greg unpacked our business requirements and put together a researched, achievable, and bespoke treatment that we were able to implement to success.Bringing a breadth of experience and up-to-date industry insight into his recommendations, Greg represents the consumer-first approach required of a comprehensive UX overhaul. The end result of our project has attracted positive attention from digital leaders of other markets within our global company.

Mickey Imperiali
Head of eCommerce Krispy Kreme Doughnuts
Testimonial by Mel Neilson Head of Customer Experience  Komatsu

"Greg was pivotal in creating a user experience design plan for our B2B clients"

Greg was pivotal in creating a user experience design plan for our B2B clients. Greg considered our strategic needs, our complex customer needs, and the vast technical systems that we need to interact with to deliver meaningful experiences.The experiences Greg created were innovative and exactly what we needed to meet our customer needs. Greg was a pleasure to work with. He listened, took feedback, and worked together to get the right result.

Mel Neilson
Head of Customer Experience Komatsu

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