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Greg Randall — Business Consultant: Experience. Strategy. Results.

Greg Randall, founder of Comma Consulting, stands out as a top-performing Business Consultant because of his 25 years as a Senior eCommerce Consultant.

eCommerce-centric consulting that produces business-wide growth, by its very nature, requires a reimagining of the digital channel AND the effective fine-tuning of many critical areas of the entire business.

Greg calls this "business preparedness"—the act of preparing the business to leverage the eCommerce channel fully.

The evolution of the business must work in tandem with the evolution of the eCommerce channel.

This experience has honed and perfected Greg's ability to master the business consulting sciences in...

  • Strategy
  • Technology
  • Business analytics
  • Market positioning
  • End-to-end customer experiences
  • Business operations

This rare depth and breadth of expertise make Greg the business consultant of choice for those seeking sustainable growth.

Many businesses seeking a Business Consultant hope he/she has eCommerce experience. Greg flips the script on this, which is why he produces business-wide growth for his business consulting clients.

Click here to view business consulting case studies.

Read on to learn why Greg Randall is an effective Business Consultant...

Broad Strategic Skill Set

Greg’s extensive experience enables him to conduct in-depth market analysis, develop data-driven strategies, perform business performance audits, and align both sales and marketing initiatives with overarching business goals.

This holistic capability means Greg can advise on business growth from every angle, ensuring your company is set for long-term success.

Deep Technical and Operational Knowledge

With a strong foundation in technology platforms, digital marketing, inventory management, and supply chain optimisation, Greg understands the full scope of modern business operations.

His knowledge helps streamline processes, boost efficiency, and position your business for scale and competitive advantage.

Customer-Centric Approach

Greg places the customer journey at the centre of his consulting.

From user experience design to customer journey mapping and conversion optimisation, he ensures that every part of the business evolution aligns with customer needs and wants.

This approach lays the foundation for amplifying new customer acquisition, customer satisfaction, and loyalty.

Analytical and Communication Strength

Analysis, critical thinking, and communication form the backbone of Greg’s consulting approach.

He is skilled at transforming complex data into actionable insights and presenting recommendations that drive stakeholder buy-in and empower teams to execute projects successfully.

Greg becomes the voice of change, but this voice comes from business needs, business data and the customer's voice to lead the change narrative.

Delivering Outcomes Through Execution

Greg's experiences in leading complex eCommerce projects have produced a rare ability to turn strategic plans into real, measurable outcomes.

Greg is an experienced project manager, bridging the gap between lofty ideas and practical execution.

While many consultants leave their clients with detailed documents that rarely move beyond the planning stage, Greg’s hands-on approach ensures strategies are implemented effectively.

In a field crowded with planners, Greg Randall is a true implementer who brings vision to life, delivering lasting value.

Connecting the Departmental Dots

Greg brings a unique ability to connect the dots between departments, breaking down silos and creating unified strategies that move entire organisations forward.

This has arisen from the need to connect entire businesses to leverage eCommerce channels fully.

If your eCommerce channel is adequate, Greg can take what's in place and amplify its effectiveness by shaping your business to leverage this powerful digital business channel.