New Zealand eCommerce Consultant

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Independent eCommerce consulting for New Zealand businesses

Greg Randall, Founder of Comma Consulting, has helped New Zealand businesses solve complex eCommerce challenges for the last 25 years.

Finding an experienced eCommerce consultant who understands the New Zealand market is not easy. Greg has deep experiences in driving growth within New Zealand and expanding kiwi businesses into Australia.

No platforms to sell. No development projects to win. Just eCommerce centric advice backed by 25 years of cross-Tasman expertise.

The best way to understand how Greg works is to experience it. He's currently offering up to 10 hours of his time at no cost. Read more below.

Free 10 hours with Greg Randall

Greg's methods for driving eCommerce success have come from working alongside the world's leading pioneers in digital customer experience design.

This has shaped both how Greg approaches eCommerce and how he executes the right change, creating a standard that sets his work apart.

So the best way to understand it is to experience it. This is why he created this offer.

Bring Greg what you think might be holding your eCommerce channel back.

Greg will spend up to 10 hours helping you understand what is going on, clarify the priorities, and guide you on execution. This is done at no cost.

Call Greg on 0477 723 477 or email Greg at greg@commaconsulting.com.au to set this up.

Trusted by iconic New Zealand brands

Greg Randall has helped some of New Zealand's most recognised organisations solve complex eCommerce challenges, create actionable digital strategies and map out digital customer experiences that enhance engagement and buying.

Experience across retail, wholesale and enterprise

From iconic enterprise brands to specialist retailers, Greg has worked across a broad range of industries and eCommerce models.

Other well-known New Zealand organisations Greg has worked with include:

Vodafone, Whitcoulls, Paper Plus, Avis, Budget, Singapore Airlines NZ, Warner Music NZ, Scenic Circle Hotels, HealthPost, Bike Barn, Number One Shoes, The BBQ Factory and The Shopping Channel.

Whether working with retailers, manufacturers, wholesalers or enterprise organisations, the commercial challenge is remarkably consistent.

Experience helps identify the patterns faster.

Greg's New Zealand Origin Story

New Zealand has always been home.

Greg was born in Auckland, started his eCommerce career in New Zealand and still has whānau spread across the country.

Today Greg is based in Australia, but he spent years working with New Zealand retailers, wholesalers and enterprise organisations while helping businesses navigate both sides of the Tasman.

This combination gives Greg a perspective that's difficult to find: someone who understands New Zealand commercially while bringing experience from Australia, one of the region's most competitive eCommerce markets.

The Cross-Tasman Commercial Advantage

Many New Zealand businesses eventually face the same commercial challenge: continuing to grow beyond the local market.

Whether that's expanding into Australia or improving digital maturity its a business advantage to work with someone who understands both sides of the Tasman.

Three unique benefits to working with Greg Randall:

#1. A Kiwi perspective

Greg is a Kiwi and developed his eCommerce subject matter expertise in NZ (see above).

#2. Australian commercial experience

Living and consulting in Australia provides first-hand experience of one of the region's most competitive eCommerce markets, bringing ideas and commercial patterns that can be applied back to New Zealand businesses.

#3. One eCommerce consultant. Two markets.

Whether the opportunity is in New Zealand, Australia or both, you are working with someone who understands how the two markets connect commercially not just technically.

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One ecommerce consultant. Two markets.

eCommerce Platform Experience

Greg has worked across every major generation of eCommerce platform.

Experience means understanding which platform is right for your business, your customers and your commercial objectives, not simply choosing the most popular option.

Great customer experiences are enabled by connected systems.

From ERP, DAM and CRM platforms through to eCommerce, Greg helps businesses define the architecture that enables digital experiences to work as one connected ecosystem.

The platform matters.

The business architecture matters more.

Explore Platform Experience

eCommerce Consulting Services

Every business is different, which means every engagement is different.

Greg offers a range of eCommerce consulting services covering strategy, customer experience design, platform selection (RFP), and more.

However, choosing the right service isn't always obvious.

The best place to start is a conversation about your business, your challenges and what success looks like. From there, we can determine the most appropriate way to work together.

Explore eCommerce Consulting Services

Working with Greg

Although Greg is based in Australia, he regularly travels to New Zealand.

Throughout every engagement, Greg places a strong emphasis on communication and transparency through multiple activities:

  • Regular email updates.
  • Scheduled video meetings for strategy, planning and progress.
  • Direct phone access for ad hoc discussions and commercial sounding boards.
  • On-site workshops and executive meetings throughout New Zealand and Australia when required.

Whether we're working together on a focused consulting sprint, a strategic project or an advisory engagement, the objective is always the same: helping your business make better commercial decisions with confidence.

It starts with a conversation

Every Kiwi business is different.

The first conversation is about understanding where you are today, where you want to be, and what is getting in the way.

From there, Greg will help you identify the best path forward.

Start the conversation by emailing Greg at...

greg@commaconsulting.co.nz

He will respond the same day.