43% of consumers find it "reassuring" to hear from brands they "know and trust"
Tagged with Loyalty
Here are some articles that we tagged with tag LOYALTY
A business who can show they solely exist for their target consumer will always win against others who cannot
What if the item purchased is wrong, how easy is it to return/exchange? Consumers who buy online are faced with risk.
58% feel they can get a better deal online, but why is that?
8,000 consumers were surveyed to find out what helps the decision-making process when buying online
With new email software comes lots of data - what do businesses need to look at to determine email is working for them?
The email "Inbox" is becoming very crowded, which is why Burberry is driving an "invite only" messaging service
The number of US retailers offering free online returns dropped to 41% in 2019, down from 55% in 2018
Retailers who are winning, do a great job of promoting their loyalty in paid search
Tagged as Loyalty
New research from UPS who surveyed 18,000 online shoppers