The RFP (request for proposal) process used to select technology vendors and service providers can be a complicated high risk event if the wrong selection is made.
The vendor selection process is a forgotten discipline and is crucial to get right. Greg Randall leads and drives this process for retailers who are in the process of replatforming and/or seeking out new vendors.
When businesses inadequately run this process one of two things happen:
- Senior management select the most expensive solution, or
- Senior management select a vendor or service provider based on an existing relationship.
Both scenarios above are motivated by self preservation, and is why many digital projects are poorly implemented and ultimately fail.
There is an absence of experience in the best practice execution of the RFP process for eCommerce/digital solutions.
Greg Randall fills this gap in the market.